Product Introduction:
Recording Telephonic conversations is a real need for every organisation in today's business scenario. This helps in upgrading customer support, adding quality in your services and on-line management check on every department. This also serves as an important medium, in case of any dispute.
Truvoiz is an automatic Voice Recording System available from 2 port to 32 ports in a single PC. It can record the conversation on Voice Activation Mode and also in Hook-Sensing mode, as per the requirement of the Customer.
The system records multiple calls simultaneously on a single PC/Lap-Top with advanced audio compression technology resulting in reduction of recorded file size to accommodate 1,000 days of non-stop recording on a 40 GB HDD (This information is based on single line recording).
Salient Features:
- 100% reliable and user friendly
- Powerful Windows Based system
- From 1 port to 32 ports in single PC
- Crystal Clear Voice Quality (CCVQ)
- Works on Background. No dedicated PC required
- Auto Erase function
- Sends recorded data by e-mail
- Mirror imaging of data on remote PC
Features:
- Scheduled Recording based on time and date.
- Records upto 32 audio channels on single PC.
- Online auto-send of recording to predetermined mail ID through MAPI or ISP's SMTP server.
- Playback of recorded data as per time and date.
- Recorded files can be played back on LAN.
- Auto-erase data as per programming. (1 to 800 days)
- Mirror recording facility to back-up drive.
Applications:
- Call Centres, BPO's and Corporates.
- Stock Brokers, Banks and Financial Institutes.
- Buliders, Celebrities and entertainment Industry.
- Bill Collection Agencies for Cars, Credit Cards & mobiles.
- Press, ?Media and Security agencies
- Advocates, Solicitors, CAs and Doctors.
- Automobile, Auto finance agencies and Dealers.
- Restaurants, Fast Food and Super Markets.
- Distribution, Marketing and Service providers.
Model Types:
-
Voice Activation from 2 ports to 32 ports in multiples of 2 ports.
- Hook-Sensing from 2 ports to 24 ports in multiples of 2 ports.
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